Sr Applications Analyst
Company: Access Dubuque
Location: Dubuque
Posted on: April 15, 2024
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Job Description:
Sr Applications Analyst
Rite Hite Corp
1 Positions
ID: JR100352
Posted On 12/31/1969
Job Overview
Job Category:
Customer Service & Contact Center Operations
Schedule:
Full time
Job Description:
Job Title: Sr. Applications Analyst
Corporation: Rite-Hite Doors
Department: Engineering
Reports To: Customer Support Manager- RHD
FLSA Status: Exempt
Prepared By: Perry Knutson
Prepared Date: 7/11/2022
Last Modified: 7/11/2022
Location: Dubuque, IA
SUMMARY
This position is responsible for pre-sale and sales application
assistance on all products, to insure proper application and
minimize the Company's exposure to product liability. The incumbent
is also responsible for assisting in the development of
departmental training programs and Company sponsored application
training for field sales people and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.
Review and approve site surveys to verify proper application of
products. The review includes the collection of missing
information, coordination of application layouts, advising
representative of additional material requirements, providing
installation instructions and product restrictions.
Quote all products and/or options that are not included in the
Published Price List. This includes determining customer needs,
supplier negotiation, generation of a formal quotation, and project
management once the quotation turns into an order.
Review pre-sale specifications and request approval drawings
whenever required. This may include customer visits, Fly-In support
and job site visits.
Assist in the development of departmental and interdepartmental
training programs.
Assist in the development of internal and external Company
sponsored application training seminars for field sales
representatives, including Rite-Start and Sell-Rite sales training
sessions. Create appropriate internet based training sessions as
required, and deliver webinar training to the field.
Support the Fly-In program and/or Sales Vice Presidents by
providing direct application assistance to customers.
Provide regular input to the Customer Support Manager to help
develop new and more efficient methods of applying and pricing
products.
Provide product training to new hires and representatives, along
with ongoing training of current personnel. Develop, implement and
document policies and procedures necessary to improve maximum
departmental efficiency.
This position requires daily contact with Customers, Regional
Managers, Representatives, Engineering, Purchasing, as well as
personnel within the Applications Group. The incumbent acts as a
resource to the Regional Managers for information and advice
regarding special applications.
Attend and participate in meetings involving the department's
interaction with other departments to support department and
corporate goals.
Enter and maintain Application related documentation in Enterprise
Software
PRINCIPLE ACCOUNTABILITIES
Support sales efforts by timely, and accurate application
assistance.
Reduce Corporate liability by specifying proper equipment and
installation requirements for RHPC products.
Help reduce cost and improve Engineering/Manufacturing lead times
by accurately compiling special product application information and
providing accurate list prices, based on approved formulas for
those special product requests.
Maximize Corporate profitability through accurate pricing.
Promote positive customer and representative relationships through
timely and appropriate application assistance.
Provide departmental support by supporting departmental/corporate
goals and promoting education within the department.
EDUCATION and/or EXPERIENCE
Two year technical degree and minimum of three years related
experience or training; or equivalent combination of education and
experience. Related experience must include working knowledge of
electromechanical devices, the basics of concrete and steel
structures, industrial control circuits, and AS400 system.
Familiarity with Microsoft software, including ability to access
files and to create libraries is required, along with excellent
written and verbal communication skills and ability to effectively
work with people to resolve problems. JDEdwards/Oracle or other ERP
system experience preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations. Ability to write reports, business
correspondence, and procedure manuals. Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area,
circumference, and volume. Ability to apply concepts of basic
algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly
required to talk or hear. The employee frequently is required to
stand; walk; sit; and use hands to finger, handle, or feel. The
employee is occasionally required to reach with hands and arms;
climb or balance; and stoop, kneel, crouch, or crawl. The employee
must frequently lift and/or move up to 10 pounds and occasionally
lift and/or move up to 25 pounds. Specific vision abilities
required by this job include close vision, color vision, depth
perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is
occasionally exposed to wet and/or humid conditions, moving
mechanical parts, fumes or airborne particles, outside weather
conditions, and extreme cold. The noise level in the work
environment is usually moderate.
Addition Job Information
N/A
Company Description:
Rite-Hite is the global leader in the manufacture and distribution
of industrial loading dock and door equipment. Our innovative
products and world class sales organization ensure solid,
consistent growth, both for our company and our staff. We are
always looking ahead to develop innovative new products and
services to improve our customers' safety, security, and
productivity.
We Offer:
Rite-Hite provides competitive compensation and a comprehensive
benefits package with medical, dental, and vision coverage along
with life and paid medical leave. We also provide a retirement
savings plan that combines 401(K) with company match and profit
sharing. Paid holidays, vacation, and up to five paid personal/sick
days per year round out the package.
Rite-Hite is an Equal Opportunity/Affirmative Action employer
offering a drug free workplace for our customers and employees.
Primary Contact
11661
Dawn Sheffer
,
563-587-6047
Phone
Phone
Phone
563-589-2764
Fax
dsheffer@ritehite.com
Email
True
False
True
Job Details
Categories
Architecture/Engineering/Drafting
Customer Service
Maintenance/Repair
Manufacturing
Sales/Service
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1217
Job REQ #
JR100352
# Positions
1
Start Date
19691231
End Date
20240511
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Rite Hite Corp
About the Company
RITE-HITE - Corporation, headquartered in Milwaukee, WI, is an
industry leader in the manufacture and sale of loading dock and
materials-handling products designed for maximum safety,
productivity, and reduced operating costs. RITE-HITE first rose to
prominence as a manufacturer of loading dock equipment with an
original product line that consisted primarily of loading dock
levelers and vehicle restraint systems.
However, with its 1991 acquisition of FROMMELT(TM) Industries,
Dubuque, Iowa, RITE-HITE's lineup of dock products was
significantly broadened to include industrial power doors,
cooler/freezer doors, and dock seals and shelters. Recognizing the
need of its customers and an industry's shift toward a preventive
maintenance philosophy, RITE-HITE has a separate division dedicated
solely to aftermarket sales and service.
The family-owned corporation was founded in 1965 by Arthur K.
White, father of RITE-HITE president, Michael White. The company
has historically placed a strong emphasis on research and
development, leading to new products that pioneer the loading dock
industry. In its early years, RITE-HITE established itself as a
manufacturer of loading dock equipment of unequalled quality - and
that reputation holds true today. A 12-month guarantee of customer
satisfaction is standard on all RITE-HITE products sold.
After 30 years, RITE-HITE Corporation remains a leading producer of
loading dock and materials-handling products that provide solutions
to maximize dock and warehouse safety and productivity. RITE-HITE
employs approximately 1600, and maintains more than 30
representative organizations at over 100 different locations
throughout Asia, Europe, and North America.
Rite-Hite Corporation is a very family friendly, flexible employer
with a pleasant, air conditioned, clean work environment. We are
experiencing dyamic growth and have added a second shift
manufacturing shift to help us meet our ever growing business
demands. We offer competitive pay with an attractive benefit
package. We provide paid on the job training for our entry level
manufacturing associate positions with great advancement
opportunities. Apply today to learn more about this exciting career
opportunity.
Keywords: Access Dubuque, Dubuque , Sr Applications Analyst, Professions , Dubuque, Iowa
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