Operations Manager-Grand River Conference Center

Company: AEG
Location: Dubuque
Posted on: March 16, 2023

Job Description:

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Overview

This managerial position reports to the Director of Events & Operations and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required.

Coordinates all elements of facility operations, in conjunction with the Director of Events & Operations, including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control.

OVG360, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about OVG360 at www.oakviewgroup.com.

Salary: $65,000 - $105,000yr

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Assists Director of Events & Operations in the overall daily operation and maintenance of the facilities.
• Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures;
• Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
• Coordinate labor hours for operations staff and temporary workers. Report labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Coordinate facility arrangements and monitor the work of contractors; including equipment rental and borrowing City equipment. Report any issues to Director of Events & Operations immediately.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
• Develop experience and working knowledge of tractors, skid steers, cleaning equipment, groundskeeping equipment, electrical, refrigeration, and plumbing. Qualifications
  • Minimum of two (2) years' experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
  • Bachelor's degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
  • Familiarity with OSHA requirements
  • Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
  • Self-motivated with excellent organizational skills
  • Strong verbal and written communication skills in the English language
  • Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.

Keywords: AEG, Dubuque , Operations Manager-Grand River Conference Center, Professions , Dubuque, Iowa