Outreach Care Specialist
Company: Elevance Health
Location: Madison
Posted on: May 6, 2024
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Job Description:
Outreach Care Specialist
Location: Remote - The idea candidate lives within 50 miles of a
Pulse Point located in IN, CT, CO, GA, KY, NY, NV, VA, WI, MO, NH,
OH, or ME
The Outreach Care Specialist is responsible for ensuring that
appropriate member treatment plans are followed on less complex
cases and for proactively identifying ways to improve the health of
our members and meet quality goals.
How you will make an impact:
Coordinates follow-up care plan needs for members by scheduling
appointments or enrolling members in programs.
Assesses member compliance with medical treatment plans via
telephone or through on-site visits.
Identifies barriers to plan compliance and coordinates
resolutions.
Identifies opportunities that impact quality goals and recommends
process improvements.
Recommends treatment plan modifications and determines need for
additional services, in conjunction with case management and
provider.
Coordinates identification of and referral to local, state or
federally funded programs.
Coaches members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in
appropriate contract.
Minimum Requirements:
Requires a high school diploma and a minimum of 1 year related
experience; or any combination of education and experience which
would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Certified nurse assistant or certified medical assistant and/or
BS/BA degree in a related field preferred.
Bilingual candidates preferred.
For URAC accredited areas, the following professional competencies
apply: Associates in this role are expected to have strong oral,
written and interpersonal communication skills, problem-solving
skills, facilitation skills, and analytical skills.
For candidates working in person or remotely in the below
locations, the salary* range for this specific position is $18.77
to $33.79
Locations: Colorado; Nevada; New York
In addition to your salary, Elevance Health offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). The salary offered for
this specific position is based on a number of legitimate,
non-discriminatory factors set by the company. The company is fully
committed to ensuring equal pay opportunities for equal work
regardless of gender, race, or any other category protected by
federal, state, and local pay equity laws .
The salary range is the range Elevance Health in good faith
believes is the range of possible compensation for this role at the
time of this posting. This range may be modified in the future and
actual compensation may vary from posting based on geographic
location, work experience, education and/or skill level. Even
within the range, the actual compensation will vary depending on
the above factors as well as market/business considerations. No
amount is considered to be wages or compensation until such amount
is earned, vested, and determinable under the terms and conditions
of the applicable policies and plans. The amount and availability
of any bonus, commission, benefits, or any other form of
compensation and benefits that are allocable to a particular
employee remains in the Company's sole discretion unless and until
paid and may be modified at the Company's sole discretion,
consistent with the law.
Keywords: Elevance Health, Dubuque , Outreach Care Specialist, Other , Madison, Iowa
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