HR Leave Program Coordinator (Open to Remote)

Company: Sedgwick
Location: Dubuque
Posted on: January 27, 2023

Job Description:

**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work -Most Loved Workplace -Forbes Best-in-State EmployerHR Leave Program Coordinator (Open to Remote)**PRIMARY PURPOSE** **:** To provide support for leave programs including but limited to, FMLA, medical leaves, personal leaves, short-term and long-term disability by answering questions, providing explanations, resolving issues, and responding to inquiries in a professional, urgent and confidential manner.**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**+ Serves as a first-level resource for colleagues and managers regarding CR leave and disability programs by providing policy and program interpretation and escalating to second-level resource as appropriate.+ Processes, troubleshoots, and supports various CR leave programs and/or pay for leave transactions such as Workday entry, paid time off, and intermittent/reduced work schedule.+ Maintains and assists in creating knowledge and training content for CR leave programs, processes and procedures.+ Using provided leave metrics, identifies trends and/or challenges and offers recommendations for improvements and script documentation.+ Supports the team for claims' administration of leave programs.+ Collaborates with and supports Center of Excellence "COE" on general leave programs, initiatives and projects as needed.**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**+ Performs other duties as assigned.+ Supports the organization's quality program(s).+ Travels as required.**QUALIFICATIONS****Education & Licensing**High school diploma or GED required.**Experience**Two (2) years of experience in a Human Resources capacity including experience with HRIS and/or case management tools and in a shared services/internal service delivery role or equivalent combination of education and experience required. One (1) to two (2) years of experience in the colleague benefits field with a concentration on disability, FMLA, claims' administration and/or medical management related discipline and maintaining payroll information by collecting, calculating, and entering data for all leave and disability pay preferred. Experience with Workday and ServiceNow preferred.**Skills & Knowledge**+ Working knowledge of applicable Federal and State leave laws such as federal FMLA and state specific leaves and ADAAA+ Ability to recognize process improvement and willingness to make recommendations+ Ability to grasp information quickly and probe effectively when required+ High integrity, sound judgment and discretion regarding the handling of confidential information+ Self-driven with a sense of ownership of work product and accountability+ Excellent oral and written communication skills+ PC literate, including Microsoft Office products+ Strong organizational skills+ Excellent interpersonal skills+ Ability to create and complete comprehensive, accurate and constructive written reports+ Ability to work in a team environment+ Ability to meet or exceed Performance Competencies**WORK ENVIRONMENT**When applicable and appropriate, consideration will be given to reasonable accommodations.**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines**Physical** **:** Computer keyboarding, travel as required**Auditory/Visual** **:** Hearing, vision and talking**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.****Taking care of people is at the heart of everything we do. Caring counts**Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)

Keywords: Sedgwick, Dubuque , HR Leave Program Coordinator (Open to Remote), Other , Dubuque, Iowa