Night Auditor
Company: Aimbridge Hospitality
Location: Dubuque
Posted on: January 24, 2023
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Job Description:
The Night Auditor is responsible for the preparation and
disposition of all Night Audit work. Responsible for the front desk
operation during the overnight shift (Typically 11pm-7am). Primary
responsibilities include: registering guests making reservations
preparing daily reports balancing transactions and conducting
security walks.QUALIFICATIONS:+ At least 1 year of progressive
experience in a hotel or a related field required.+ High School
diploma or equivalent required.+ College course work in related
field helpful.+ Previous supervisory responsibility preferred.+
Must be able to work independently and with minimal supervision.+
Knowledge of Accounting Principles.+ Must be able to problem solve
and troubleshoot in order to resolve guest issues that may arise
and respond to emergency situations.+ Must be proficient in Windows
operating systems company approved spreadsheets and word
processing.+ Must be able to convey information and ideas clearly.+
Must be able to evaluate and select among alternative courses of
action quickly and accurately.+ Must work well in stressful high
pressure situations.+ Must be effective in handling problems in the
workplace including anticipating preventing identifying and solving
problems as necessary.+ Must have the ability to assimilate complex
information data etc. from disparate sources and consider adjust or
modify to meet the constraints of the particular need.+ Must be
able to work with and understand financial information and data and
basic arithmetic functions.+ Must be able to work in a self-managed
environment.+ Must be effective at listening to understanding and
clarifying the concerns and issues raised by co-workers and
guests.+ Must maintain composure and objectivity under
pressure.RESPONSIBILITIES:+ Approach all encounters with guests and
associates in a friendly service-oriented manner.+ Maintain regular
attendance in compliance with Aimbridge Hospitality standards as
required by scheduling which will vary according to the needs of
the hotel.+ Maintain high standards of personal appearance and
grooming which include wearing the proper uniform and name tag when
working (per brand standards).+ Comply at all times with Aimbridge
Hospitality standards and regulations to encourage safe and
efficient hotel operations.+ Maintain a friendly and warm demeanor
at all times.+ Initiate and complete the End of Day process.+ Run
all reports as required for Food and Beverage audit.+ Complete the
Night Audit checklist for computer procedures daily.+ Balance the
day's work (i.e. movie revenue telephone postings valet laundry
server's and desk agent's paperwork etc.).+ Maintain cashiering
responsibilities as per Front Office procedures according to
Aimbridge Hospitality standards.+ Maintain Front Office computer
system operation according to Aimbridge Hospitality standards.+
Fulfill all Front Office functions between the hours of 11:00 p.m.
and 7:00 a.m.+ Follow up to ensure periodic checks by the Midnight
House Attendant are made of building and guest corridors to ensure
all areas are locked and secured (property specific)+ Handle and
follow through on all guest requests daily from 11:00 p.m. until
7:00 a.m.+ Follow safety and emergency procedures according to
Aimbridge Hospitality standards.+ Maintain proper record keeping
(i.e. log books etc.) according to Aimbridge Hospitality
standards.+ Be familiar with all Aimbridge Hospitality's policies
and house rules.+ Complete the initial direct bills daily and place
on the Property Accountant's desk; Attach all folio/banquet check
back-up to the bills.+ Maintain radio contact with other associates
during entire shift.+ Have a working knowledge of security
procedures.+ Ensure associates are at all times attentive friendly
helpful and courteous to all guests managers and fellow
associates.+ Prepare and distribute the Daily Flash Report as
needed.+ Transfer the master or house accounts as necessary.+
Distribute work (i.e. revenue printouts charge and paid folios
vouchers and checks etc.) as directed by S.O.P.'s.+ Train any new
Night Auditors as requested by management.+ Run morning reports
according to Aimbridge Hospitality procedures.+ Assign delivery of
newspapers daily. Deliver or assign delivery of Express
Check-Out's.+ Follow up to ensure that nightly walk-through
includes removal of all room service trays and straightening of
pool and Jacuzzi area (property specific)+ Handle items for
-------Lost and Found-----_ according to the standard.+ Complete
any reports as requested by management in a timely manner.+
Complete any miscellaneous duties as required (i.e. resetting Food
and Beverage P.O.S. where necessary distribution of credit 'Watch
List' and preparation of daily revenue summary).+ As applicable to
the hotel may assist guests with food orders and serve food and
beverage items to guests in a friendly professional and timely
manner; demonstrates suggestive selling techniques and maintains a
clean organized environment for guests.+ Attend meetings as
required by management.+ Perform any other duties as requested by
the Guest Services Manager or any other member of
management.Located just six miles from historic downtown Dubuque,
the Holiday Inn Express - Hotel & Suites Dubuque West is the
perfect pick for hotels in Dubuque, IA. Nature enthusiasts,
students, vacationers and business travelers alike appreciate our
convenient location.Leisure guests love our hotel's Dubuque, Iowa
location in the West End, just minutes from attractions like
Sundown Mountain Ski Resort, Diamond Jo Casino, Five Flags Civic
Center and Dubuque Arboretum & Botanical Gardens. We're a great
place to stay if visitors are planning to attend America's River
Festival, Catfish Festival or Riverfest, all held near our hotel.
Dubuque, Iowa business guests lodging with us are just a few miles
from Dubuque Regional Airport and area businesses including
McKesson, A.Y. McDonald, McGraw-Hill, Quebecor, Eagle Window and
Doors, Kendall Publishing and John Deere. We're pleased to offer a
24-hour Business Center and free high-speed Internet access, as
well as a well-appointed meeting space for up to 65 people.As the
global leader in third-party hotel management, our growing
portfolio represents over 1,550 hotels in all 50 states and 22
countries, from top international lodging brands to luxury hotels,
destination resorts and lifestyle hotels. Our associates around the
globe are passionate about serving our guests and driving
exceptional results, and thrive in a culture where everyone is
inspired to be the best. Join a world of possibility with Aimbridge
Hospitality.After an initial waiting period, those hired into full
time positions are eligible for a competitive benefits package that
includes the following:+ Now offering Daily Pay! Ask your Recruiter
for more details+ Medical, Dental, and Vision Coverage+ Short-Term
and Long-Term Disability Income+ Term Life and AD&D Insurance+
Paid Time Off + Employee Assistance Program+ 401k Retirement
PlanJob ID: 2023-205837 Full-Time/Part-Time: Part-Time Street: 2080
Holiday Drive Post End Date: 2/28/2023
Keywords: Aimbridge Hospitality, Dubuque , Night Auditor, Other , Dubuque, Iowa
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