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Receptionist - Part-Time 1st Shift

Company: Hawkeye Care Centers of Iowa
Location: Dubuque
Posted on: June 23, 2022

Job Description:

Weekend coverage: Saturday & Sundays 9am - 5pm

Opportunities to cover days others requested off days; if your available.

Apply online or give a call to discuss 563-583-6447.

Job Summary:

The Receptionist is responsible for providing excellent customer service when answering and directing incoming calls, greeting and welcoming facility visitors.

Essential Functions and Responsibilities:

* Ensures all visitors are greeted in a friendly, welcoming manner and are provided directions as needed.
* Responds with the highest standards of customer service to phone calls and visitors. Answers telephone, takes and accurately communicates messages in a timely manner.
* Provides administrative support as requested to the Facility Administrator and other departments as needed.
* Maintains efficient office operations by ensuring office space is orderly and appropriate supplies are readily available. Tracks and orders all office supplies, and maintains appropriate inventories.
* Supervises the maintenance of office equipment, including copier, fax machine, etc. contacting vendors as appropriate.
* Prepares documents and/or copies to be used in marketing, human resources or admissions.
* Opens and distributes mail/faxes to office staff.
* Completes a wide variety of clerical functions including but not limited to: sorting facility and resident mail, filing, creating forms and templates as needed, etc.
* Adheres and demonstrates to organizational Core Values and supports the Mission.
* Performs other duties as assigned.

Qualifications and Experience:

* Associate's Degree (preferred) and 2-4 years previous experience in general administrative functions.
* High-level communication skills both verbal and written.
* Excellent customer service skills; willing to go above and beyond to assist callers/visitors and exceed expectations.
* Demonstrated Initiative by taking constructive action without being asked.
* Knowledge and demonstrated ability of computer skills using various software.
* Demonstrated initiative by taking constructive action without being asked.
* Excellent organization skills. Ability to multi-task and prioritize effectively.
* Strong attention to detail and accuracy.
* Knowledge of clerical and administrative procedures and systems such as filing and record keeping.
* Demonstrated ability to work independently, under pressure, in a fast-paced, team-oriented environment.
* Ability to develop and maintain effective working relationships
* Flexibility, patience, and openness to change
* Demonstrated ability in maintaining a high level of confidentiality

Continuing Educational Requirement

* Required to complete annual 12-hour in-service training programs (as well as supplemental online education). Failure to complete the 12-hour in-service training program, or any other requirement under internal policies, local, state, or federal law may result in termination

Keywords: Hawkeye Care Centers of Iowa, Dubuque , Receptionist - Part-Time 1st Shift, Other , Dubuque, Iowa

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