GM - Your Pie Dubuque
Company: Your Pie - Central Coast Hospitality, Inc
Location: Dubuque
Posted on: June 19, 2022
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Job Description:
General Managers plan and organize the training and leadership
necessary to achieve the goals of the overall brand in terms of
team member training and store operations. Must be 21 years of age.
Must be able to communicate and understand the predominant
language(s) of the restaurant's trade area. Must have knowledge of
service of food and beverage, generally involving at least three
years of front of the house operations and/or assistant management
positions, and must possess excellent basic math skills and have
the ability to operate a cash register or POS system. Must be able
to work in a standing position for long periods of time (up to 12
hours), and be able to reach, bend, stoop and frequently lift up to
50 pounds. Must have the stamina to work 60 hours per week.
*Compensation:*
Salary - $40,000 to $60,000 (Depending on Experience)
Bonus - Monthly Sales Growth Bonus & Quarterly Operations Bonus
Tips - Range Averages $3.00 to $5.00 per hour.
*DUTIES AND RESPONSIBILITIES*
* Understand Cost of Goods and Labor and keep them at goal
* Obtain net profit goals
* Manage ordering, and ensure that all products are received in
correct unit count and condition and deliveries are performed in
accordance with the restaurant's receiving policies and
procedures
* Fully understand all policies, procedures, standards,
specifications, guidelines and training programs
* Ensure that all guests feel welcome and are given responsive,
friendly, and courteous service at all times
* Manage customer service feedback and implement necessary
changes
* Ensure that all food and products are consistently prepared and
served according to the restaurant's recipes, portioning, cooking
and serving standards
* Take weekly inventory to keep COG at goal
* Keep discounts at goal
* Achieve company objectives in sales, service, quality, appearance
of facility, and sanitation and cleanliness through training of
team members and creating a positive, productive working
environment
* Manage hiring/training
* Complete New Hire Checklist
* Control cash and other receipts by adhering to cash handling and
reconciliation procedures in accordance with restaurant policies
and procedures
* Produce daily sales sheets
* Handle daily deposits
* Make employment and termination decisions
* Fill in where needed during service to meet customer service
standards and ensure efficient operations
* Continually strive to develop Your Pie team members in all areas
of managerial and professional development
* Prepare all required paperwork, including forms, reports, and
schedules in an organized and timely manner
* Complete schedules 5 - 7 days before week begins
* Take inventory and complete daily sales sheets by Monday at
10am
* Produce payroll reports bi-weekly by 10am
* Ensure that all equipment is kept clean and in excellent working
condition through personal inspection and by following the
restaurant's preventative maintenance programs
* Ensure a Health Score of no less than 90
* Be ServSafe Certified and implement appropriate sanitation
procedure within the restaurant
* Oversee and ensure that restaurant policies on team member
performance appraisals are followed and completed on a timely
basis. (The "BCE Review" and "Secret Shopper visits")
* Schedule labor as required by anticipated business activity,
ensuring that all positions are staffed when and as needed and
labor goal is met
* Be knowledgeable of Your Pie policies regarding personnel and
administer prompt, fair and consistent corrective action for any
and all violations of company policies, rules and procedures
* Write-ups/Follow-ups
* Fully understand and comply with all federal, state, county and
municipal regulations that pertain to health, safety and labor
requirements of the restaurant, team members and guests
* Develop, plan and carry out restaurant marketing, advertising and
promotional activities and campaigns
* Grow same-store sales by developing marketing campaigns to
increase sales and customer retention
Keywords: Your Pie - Central Coast Hospitality, Inc, Dubuque , GM - Your Pie Dubuque, Other , Dubuque, Iowa
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