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PT LiveOps & Customer Support Associate (Work From Home)

Company: Copia
Location: Dubuque
Posted on: June 7, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a LiveOps & Customer Support Associate you'll: Provide excellent real-time support for customers-drivers-and-recipients; Monitor internal applications to ensure that each delivery is 100% successful; Guide delivery drivers to the correct pickup and dropoff location; Notify recipients of deliveries; Escalate-handle-and-document issues as they arise; Utilize Zendesk and software tools for communication with customers-recipients-and-drivers...Hiring Fast >>

Keywords: Copia, Dubuque , PT LiveOps & Customer Support Associate (Work From Home), Other , Dubuque, Iowa

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