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Client Services Assistant

Location: Dubuque
Posted on: May 3, 2021

Job Description:

Job DetailsJob LocationDubuque MHC/SBYS/MH - Dubuque, IAPosition TypePart TimeSalary Range$11.75 - $14.20 HourlyAbout the OrganizationHillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.About the ProgramAt Hillcrest Family Services, the compassion and extensive experience of our counseling team means we provide a broad range of mental health services and treat a wide array of conditions for individuals and families of all ages and backgrounds at our Mental Health Centers, including:Attention Deficit Hyperactivity Disorder (ADHD)AnxietyBipolar DisorderCouples CounselingDepressionFamily CounselingGrief/LossMedication ManagementObsessive-Compulsive Disorder (OCD)PhobiasPsychological Assessment & TestingStressTraumaYour Responsibilities As a Client Services Assistant, your primary responsibility includes performing clerical, receptionist, and client service duties for the Dubuque Mental Health Center. This includes:Greeting clients and visitors in a professional, confidential mannerAnswering the telephone using proper telephone etiquetteReviewing insurance coverage with client and obtaining any/all payments including copays, balances, and SFS% if applicableScheduling appointments for clients and administrative staff as requestedWhat you need High school diploma, GED, or work certificationAbility to perform clerical duties, including basic computer/keyboarding skills and multi-line telephone skillsStrong interpersonal and communication skills in relating to clients over the phone and in personRespect for confidentiality of clientsWhat Makes You Stand Out One year of office experienceExperience working with mentally ill clients in a community settingExcellent time management, organization, and flexibilityCompetitive compensation and benefits package including:Health insuranceDental insuranceVision insurance401(k) with employer matchPaid time offPaid holidaysTuition assistanceStaff development and trainingAdditional InformationThe information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job posting are not considered the minimum requirements necessary to perform the job, but rather as guidelines. A complete list of job duties may be requested at any time during the job application process.EEO Employer/Protected Veteran/Disabled

Keywords: HILLCREST FAMILY SERVICES, Dubuque , Client Services Assistant, Other , Dubuque, Iowa

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