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Contact Center Agent

Company: Focus Services
Location: Dubuque
Posted on: May 3, 2021

Job Description:

Want to work for an AWESOME company with AWESOME staff and AWESOME benefits? Well Focus is your place!EARN $12.00-12.50 Starting wage + Bonus!!As an employee for Focus Services you will assist with customer's questions and concerns over the telephone. Our employees are responsible for updating customer's accounts and processing orders as well as generating additional sales by exploring available offers on every account.FINANCIAL BENEFITSDaily / Weekly / Monthly Contests and PrizesScholarship OpportunitiesPerformance BonusINSURANCE BENEFITS & TIME OFFHealth InsuranceDental InsuranceVision InsuranceLife InsurancePaid Time OffPaid HolidaysReduced or Flexible HoursFamily Medical LeavePERKS & DISCOUNTSEmployee DiscountsEmployee Assistance ProgramCompany Social EventsOn the Job & Continuation TrainingProfessional Development/Advancement OpportunitiesVolunteer Assistance ProgramReferral ProgramsTons of food and snacksCharity eventsCasual dress code Tiered promotional opportunities based on performance Individual and Team recognitionQUALIFICATIONSMust be 18 or olderType 25+ WPMPass a Background & Drug testProficient PC and keyboarding skills with ability to multi-task through different applications/screens Good numerical and analytical skillsSkill to communicate effectively with customersWillingness to work in a fast pace work environmentCheck us out at to learn more about our company history, culture, and values!

Keywords: Focus Services, Dubuque , Contact Center Agent, Other , Dubuque, Iowa

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