Help Desk Coordinator 2

Company: Kforce Technology Staffing
Location: Dubuque
Posted on: March 28, 2020

Job Description:

RESPONSIBILITIES Kforce has a client that is seeking a Help Desk Coordinator 2 in Dubuque, Iowa (IA). Summary This new team member should be a self-starter with an attention to detail and solid researchproblem solving skills. This position will include direct customer interaction along with technical research and assistance related to API transaction development and monitoring. REQUIREMENTS Strong organizational skills with the ability to work on multiple tasks concurrently. Excellent communication skills comfortable speaking with customers while providing training and support Ability to work within established guidelines and procedures in a team environment Knowledge of automated workflow processes API and SFTP medical transaction formats such as x12, JSON, and XML Strong analytical skills with the ability to troubleshoot and resolve customer issues Additional Knowledge Skills 1 year in healthcare EDI environment Strong knowledge of ANSI standards a plus Proficiency with MS Office product suite Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Dubuque , Help Desk Coordinator 2, Other , Dubuque, Iowa