Clinical Supervisor - Acute Care & Urgent Care

Company: Grand River Medical Group
Location: Dubuque
Posted on: January 8, 2021

Job Description:

Clinical SupervisorPosition is for the Acute Care and Urgent Care ClinicsGrand River Medical Group, a leading healthcare provider in the Dubuque and tri-state area, is currently seeking an experienced Clinical Supervisor. This is a full time position.Duties include but are not limited to:

• Provide direct supervision to specific clinic staff, ensuring appropriate assessment and treatment of patients.
• Manage the training and development of current and newly hired staff.
• Prepare schedules and assign work to ensure adequate and efficient staffing levels to deliver a high standard of patient service.
• Perform evaluations and address performance issues with the assistance of the Clinical Operations Manager and/or Human Resources.
• Serve as a key problem-solving resource for staff on patient issues.
• Monitor patient feedback and help resolve complaints and service issues.
• Analyze patient flow and suggest solutions for revealed problems within the clinic.
• Assist with the implementation of new process, procedure and policies for improving clinician and staff efficiencies for clinical functions.
• Perform administrative duties, which may include, but are not limited to, preparing and monitoring timekeeping reports, compiling data and reports, and managing electronic medical record.
• Perform nursing duties as assigned, such as primary, triage, or prior authorization nurse.
• Fill in for patient service representative staff as needed.Supervisory Responsibilities:
  • The Clinical Supervisor has supervisory responsibility including approximately 10-15 direct reports.Education/Experience/Skills:
    • Must be a graduate from an accredited school of nursing for Registered Nurses.
    • Minimum of five years professional nursing experience, including one year supervisory level experience, preferably in medical practice setting.
    • Must be a licensed RN with an active license to practice in the state of Iowa.We offer: A competitive salary plus a very attractive benefits package including vacation, generous company provided benefits, and much more.Grand River Medical Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Keywords: Grand River Medical Group, Dubuque , Clinical Supervisor - Acute Care & Urgent Care, Healthcare , Dubuque, Iowa