DubuqueRecruiter Since 2001
the smart solution for Dubuque jobs

Service Technician - Friction Management

Company: Loram
Location: Dubuque
Posted on: August 11, 2019

Job Description:

GENERAL DESCRIPTION / PURPOSE:

The Service Technician position is responsible for providing customer service and maintenance functions to Loram customers within a specific region. Maintaining unit uptime to customer expectations is critical to customer satisfaction, railroad fuel economy, and railroad's wheel/rail life.

ESSENTIAL JOB FUNCTIONS:

Customer Focus


  • Build customer and supplier relations for improved products and services.
  • Work with Sales Department to ensure customer expectations are met.


    Functional/Technical Skills

    • Service top of rail and gauge face lubricator units to specified guidelines.
    • Perform lubrication service program for railroad customers.
    • Uses logic and methods to solve problems to find effective solutions.
    • Understand and adhere to general railroad and Loram operating rules.


      Managing and Measuring Work

      • Manage inventory held on maintenance vehicle through company processes.
      • Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives.
      • Able to work independently.


        Written Communication

        • Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.


          BEHAVIORAL COMPETENCIES:

          1. Communication

          2. Building Customer Loyalty

          3. Decision Making

          4. Customer Focus

          5. Planning and Organizing

          6. Work Standards

          REQUIRED QUALIFICATIONS:

          Education: Associate degree in Electrical or Mechanical

          Experience: 1+ years of Field service experience with customer facing role

          Licenses/Certifications: Maintain railroad safety training and certifications

          *Or equivalent combination of education and experience

          PREFERRED QUALIFICATIONS:

          Experience: 2+ years working in a railroad environment, Field service, and Basic computer skills

          WORKING CONDITIONS:

          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

          • 100% travel, using any method of transportation. Adequate transportation to and from
          • Ability to lift and/or move up to 50 pounds.
          • Ability to apply high levels of cognitive, analytical, retention and reasoning.
          • Excellent communication skills used within any social context.
          • Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
          • Can see up close, distances, colors and has use of peripheral vision and depth perception.
          • Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.


            We are proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Keywords: Loram, Dubuque , Service Technician - Friction Management, Executive , Dubuque, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Category Manager - Recording & Musical Instruments
Description: Full Compass is currently seeking a Category Manager CM to join its Merchandising team. The CM is responsible for developing, sourcing, pricing and merchandising a group of products for catalog, internet (more...)
Company: Full Compass Systems
Location: Madison
Posted on: 08/18/2019

Manager Proposal Mgmt
Description: JOB REQUIREMENTS: We are looking for an enthusiastic person to manage the Covance Enterprise RFI Request for Information Team. The team currently consists of 8 staff members, based in the US, UK and (more...)
Company: Covance
Location: Madison
Posted on: 08/18/2019

Production Manager Trainee
Description: JOB REQUIREMENTS: Develops a comprehensive knowledge of Company products and procedures through on-the-job training activities Develops a comprehensive knowledge of panel and lumber grades Develops knowledge (more...)
Company: Universal Forest Products
Location: Janesville
Posted on: 08/18/2019


Property Manager
Description: CommonBond CommunitiesProperty ManagerThe Meadows and Crestwood - Cedar Rapids, IAHome is the foundation for everything in life. That's why it's been our mission since 1971 to offer quality, dignified (more...)
Company: CommonBond Communities
Location: Cedar Rapids
Posted on: 08/18/2019

Municipal Project Engineer/Manager
Description: JOB REQUIREMENTS: Do you have experience working on municipal infrastructure projects Our Central Wisconsin customer is hiring a Municipal Project
Company: SEEK PROFESSIONALS LLC
Location: Madison
Posted on: 08/17/2019

Automotive Tool Sales/Route Manager - Full Training
Description: Build a Great Career and a Great Life.Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Automotive Tool Sales / Route Manager (more...)
Company: Mac Tools
Location: Moline
Posted on: 08/18/2019

Project Manager IV
Description: Direct experience managing projects using MS Project Server/Online
Company: Eateam
Location: Madison
Posted on: 08/17/2019

Management
Description: United Cerebral Palsy Join a thriving Dane County non-profit in this newly created leadership position -- This position will work closely with a dedicated team of professionals,
Company: United Cerebral Palsy Dane County
Location: Madison
Posted on: 08/17/2019

Management
Description: United Cerebral Palsy - Join a thriving Dane County non-profit in this newly created leadership position This position will work closely with a dedicated team of
Company: United Cerebral Palsy Dane County
Location: Madison
Posted on: 08/17/2019

RN Case Manager
Description: Transitions Hospice is looking for a compassionate RN to join our family This is a full time position. The RN ECT will work in collaboration with the Patient Care Manager and the Interdisciplinary Team (more...)
Company: Transitions Group
Location: Rockford
Posted on: 08/18/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Dubuque RSS job feeds