Shift Manager
Company: Arby's
Location: Dubuque
Posted on: May 16, 2023
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Job Description:
Title: Shift Manager
REPORTS TO: General Manager
PURPOSE: To assist in managing shifts while following the company
philosophy and expectations for a successful and profitable shift.
Complete all actions outlined in the MTP chart for position
RESPONSIBILITIES
Assist in running a shift. Will supervise short or low volume
periods of the day. Will complete all shift control and admin
duties. Can efficiently QB a 4 person shift.
Execute the Twelve Systems daily to insure a clean, organized
restaurant, prepared to deliver quality food, fast and
friendly.
Insure Team Members receive the appropriate shift supervision and
direction.
Work positions at a minimum of line leader level to provide service
to our guests.
Operate in accordance with established performance, profits and
operating standards as set out in the OSM and is at proper
knowledge level on the MTP training tests.
Lead training of Team Members on Closing, safety first, and
maintenance.
Lead Cleaning in the areas of exterior, kitchen, and walkins.
Take the lead on Safety first activities and sales cooking and
labor tracking.
Have a good working knowledge of all equipment with the ability to
diagnose basic issues, and assume responsibility for daily toaster
and shake machine upkeep and safe operations.
Maintain high standards of service throughout the operational day
by demonstrating management by example.
Utilize all management tools as directed such as but not limited
to, beef sheets, nightly inventory, refund logs, ops lists,
deployment guide, manager's opening and maintenance lists, and the
daily cash sheet.
Communicate openly and honestly with subordinates, superiors and
all others about plans, progress and problems through verbal and
email communications.
Monitors quality through hold times, prep quality, and proper beef
slice.
Provide leadership by engendering excitement, enthusiasm, a
positive mental attitude and commitment toward Company objectives.
Create an atmosphere of "Esprit de Corp."
Responsible for increasing sales and making a profit.
Maintain an attitude of flexibility that allows performance above
and beyond the parameters of this position description.
Uphold the company standards of personal appearance, attitude, and
management etiquette.
Works the proper management schedule as outlined in the career
track and by store needs and abides by all company break and time
keeping rules.
Demonstrate and lead all team members in company guidelines,
programs, and structure.
Follows thru on tasks as assigned
This list is not meant to be all inclusive. It is understood that
the expectations of this position can be adjusted as needed for the
success of the business. It is further understood that if at any
time the responsibilities of this position are not met, an employee
will be given an action plan to meet the expectations. If the
action plan items are not met in the specified time, the employee
is considered to have voluntarily terminated their position. By
Signing this Job Description, the employee agrees and is bound by
the terms of the description. The company is an Equal Opportunity
Employer. Probationary period is outlined in the company policy
book.
Arby's and its franchisees are equal opportunity employers.
Keywords: Arby's, Dubuque , Shift Manager, Executive , Dubuque, Iowa
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