Tactical Account Manager

Company: Rockfarm Supply Chain Solutions
Location: Dubuque
Posted on: January 14, 2021

Job Description:

Tactical Account Manager

Job Purpose: As a Tactical Account Manager, your purpose is to ensure the Rockfarm solution and suite of services deliver recognized value to our Clients through continuous improvement initiatives and delivery of the Rockfarm value proposal. Development and execution of client initiatives will allow for stronger partnerships between Rockfarm and our Clients. You will be responsible for managing communication within the client s organization and leveraging the Rockfarm organization as an extension of the Client s Supply Chain. In addition to supporting Rockfarm s Clients Supply Chain, the Tactical Account Manager will support strategic growth through project execution, establishing process efficiencies, accrual management, and carrier delivery performance.

What We Offer:

• As an employee, you will be become eligible for participation in the Rockfarm Employee Performance Program after your 90-day review. This equates to 8% of your salary paid quarterly.
  
• Health insurance and 401K benefits and matching program are provided through Rockfarm s employee benefit plan.
  
• Rockfarm Supply Chain Solutions offers paid-time off which includes vacation, personal and sick time.
  Tactical Account Manager Essential Responsibilities:
  
  • Responsible for the overall relationship with the Tactical client(s) to include, but not limited to operations, accounting, purchasing, customer service, sales and executive sponsors.
    
  • Responsible for identifying, designing, presenting and achieving implementation of continuous improvement initiatives that drive value to the tactical client and/or Rockfarm.
    
  • Responsible for data integrity within the TMS and any integrated solutions, for accurate reporting purposes to include visibility of the Client Dashboard within Supply Chain Glass.
    
  • Analysis support for implementation of potential cost savings within the Supply Chain.
    
  • Identification and support in resolution of issues captured within the Client Services Team that hinder an enhanced Client experience.
    
  • Project Support and completion of value-add projects that deliver value for Strategic Clients and Rockfarm alike.
    
  • Growth of your Tactical client base through support of our Client's growth strategy and integration of additional Rockfarm services within each of your Tactical accounts.
    KPI s:
    
    • Client Operating Efficiency
      
    • Accrual Efficiency
      
    • Client Engagement
      
    • Client Satisfaction
      
    • New Margin Growth
      Preferences:
      
      • Bachelor s Degree
        
      • Excellent Written and Oral communication skills
        
      • Master of Office Suite Products
        
      • 2 years of Industry Experience
        
      • Excellent verbalization and presentation skills
        
      • Willing to travel up to 25%
        Rockfarm Supply Chain Solutions is a growing Logistics Service Provider delivering logistics solutions throughout North America. Our integrated TMS coupled with the Rockfarm team drives waste and cost from our Clients Supply Chains enabling our Clients to deliver a more competitive product to the market place.
        
        Apply Online Below

Keywords: Rockfarm Supply Chain Solutions, Dubuque , Tactical Account Manager, Executive , Dubuque, Iowa