Care Management Assistant
Company: Mayo Clinic
Location: La Crosse
Posted on: June 15, 2026
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Job Description:
Why Mayo Clinic The Care Management Assistant (CMA) serves as a member of the
Care Management team in providing coordination of Care Management
services and functions that assists our patients. Interacts with
patients, family members and visitors. Provides administrative
support to the Care Management Care Management RNs and SWs through
administrative assistance tasks that impact care coordination and
transition planning efforts. Works cooperatively with internal
multidisciplinary teams, providers, allied health staff, as well as
patients, caregivers, and visitors. Works cooperatively and
effectively with external community providers/agencies and
insurance companies. The CMA position requires the individual to
take initiative, be proficient, and have strong decision making
skills, organizational skills, communication skills and a
commitment to quality and excellence in service. High school graduate or equivalent. Minimum of one year
experience in an administrative setting or business setting that
requires supporting colleagues and working with data. Proficient
computer skills; including operation of various software,
spreadsheets, statistical software, presentation and word
processing software, and office equipment required. Able to
communicate effectively both verbally and in writing. Previous
experience in healthcare preferred. Previous insurance and prior
authorization experience preferred. 2 years' experience in an
administrative setting or business setting that requires supporting
colleagues and working with data preferred. Working knowledge of
medical terminology preferred.
Mayo Clinic is top-ranked in more specialties than any other care
provider according to U.S. News & World Report. As we work together
to put the needs of the patient first, we are also dedicated to our
employees, investing in competitive compensation and comprehensive
benefit plans - to take care of you and your family, now and in the
future. And with continuing education and advancement opportunities
at every turn, you can build a long, successful career with Mayo
Clinic.
Benefits Highlights
Responsibilities
Qualifications
Exemption Status
Nonexempt
Compensation Detail
Education, experience and tenure may be considered along with
internal equity when job offers are extended.; $21.55 - $30.22 /
hour.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, 8:00 am - 4:30 pm.
Weekend Schedule
No weekends or holidays.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so
have our locations. Today, our employees are located at our three
major campuses in Phoenix/Scottsdale, Arizona, Jacksonville,
Florida, Rochester, Minnesota, and at Mayo Clinic Health System
campuses throughout Midwestern communities, and at our
international locations. Each Mayo Clinic location is a special
place where our employees thrive in both their work and personal
lives. Learn more about what each unique Mayo Clinic campus has to
offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, gender identity,
sexual orientation, national origin, protected veteran status or
disability status. Learn more about the "EOE is the Law" . Mayo
Clinic participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization.
Recruiter
Stephanie Holper
Keywords: Mayo Clinic, Dubuque , Care Management Assistant, Administration, Clerical , La Crosse, Iowa
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