Administrative Assistant IV
Company: ICONMA
Location: Dubuque
Posted on: September 17, 2023
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Job Description:
- Independently performs a full range of administrative support
duties of a highly confidential and highly challenging nature,
typically in support of level III division or platform officers and
their direct reports in multiple countries.
- Facilitates work flow through a manager's office using
organizational knowledge to determine how to handle incoming
requests and assignments, including work going to and from other
managers.
- Creates responses to correspondence on behalf of the manager;
determines course of action on issues that arise when the manager
is unavailable.
- May perform some or all of the following: guidance and limited
work direction to others, project work consistent with the skills
and skill level found in the job's other work, and multi-lingual
assistance.
- Schedules meetings, coordinates travel arrangements, and
maintains appointment calendars on behalf of department managers or
supervisors; may coordinate meeting amenities (i.e. refreshments,
etc.).
- Researches, resolves and responds to inquiries/concerns from
internal and/or external customers.
- Escalates complex issues for resolution as appropriate. Gathers,
creates, maintains and/or summarizes potentially sensitive or
confidential data from various sources in order to complete reports
and special projects and/or provide timely information to various
customers.
- Distributes information as appropriate to department members or
internal/external customers.
- May perform analysis of data and resolve discrepancies following
prescribed procedures.
- Updates and maintains databases, systems applications or files to
ensure accurate and current information is available for use by
others. May develop and maintain more complex web sites with the
assistance of basic web-publishing software applications.
- Receives and refers visitors and telephone callers within the
department, which may require referring calls to different
divisions, countries, or companies in multiple languages.
- May organize/maintain records of Supervisor's or others' projects
and correspondence, following up on pending items; may
facilitate/organize workflow through the supervisor's office,
ensuring follow-up items are addressed.
- May create and maintain sensitive department records; uses data
to prepare letters and memoranda at the direction of the
supervisor, on behalf of the supervisor, or for supervisor's
signature, and prepares documents for distribution.
- Conveys supervisor's instructions and requirements to others, and
exchanges information with senior managers on the supervisor's
behalf.
Keywords: ICONMA, Dubuque , Administrative Assistant IV, Administration, Clerical , Dubuque, Iowa
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