Receptionist - Laboratory, Part-Time

Company: Medical Associates
Location: Dubuque
Posted on: April 30, 2021

Job Description:

Medical Associates Clinic is hiring a part-timeReceptionist to provide customer service to our patients in the Laboratory departmentThis position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service with a smile. Primary schedule: Monday-Friday -- approximately 56 hours in a two week pay period schedule has rotating shifts between 6:30am - 5:00pm, 40 hours per week. Includes a minimal Saturday rotation.Flexibility is a must!Location: Either East Campus or West Campus. Essential Functions & Responsibilities:Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.Learn the detailed computer, phone, scheduling and registering systems used on a daily basis. Medical Associates provides an in-depth training program for all new employees.Complete all other assigned projects and duties.Knowledge, Skills and Abilities:Education: High school diploma or GED required.Experience: From three months to one year of similar or related experience. Associated topics: ascp, lab, laboratory, medical, mlt, sample collection, scientist, technician ii, technologist, testing

Keywords: Medical Associates, Dubuque , Receptionist - Laboratory, Part-Time, Administration, Clerical , Dubuque, Iowa