Hotel Front Desk Night Auditor

Company: Best Western Plus Dubuque Hotel and Conference Cen
Location: Dubuque
Posted on: January 15, 2023

Job Description:

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a Night Auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

Responsibilities:

Make sure every hotel guest has a pleasant stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Process additional administrative, bookkeeping. and accounting procedures as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager


Qualifications:

Excellent customer service and communication skills are required
Diploma or equivalent from high school is required; some college is desired
Experience in the hospitality industry or guest services is preferred, but not required
Computer proficiency is required; experience with accounting or reservation software is preferred
Requires a flexible schedule that allows for overnight shift hours


About Company:
The Best Western Plus Dubuque Hotel and Conference Center is a great place to work. Bring your passion for people and guest services to our team and watch your career grow!

Keywords: Best Western Plus Dubuque Hotel and Conference Cen, Dubuque , Hotel Front Desk Night Auditor, Accounting, Auditing , Dubuque, Iowa